When Should You Hire a Collection Agency?

Business owners often struggle to collect overdue payments from difficult clients. They are forced to make several calls, send messages and letters, and spend a lot of time recovering their money. This can interrupt the day-to-day business operations, stall cash flow, and have an impact on the financial health of the business. At Advantage Recovery Services, we offer a wide range of services that can help you collect adebt without compromising your reputation. 

When should you hire a debt collection agency? 

Some business owners are hesitant to hire a debt collection agency and keep giving clients second chances. This can prove to be detrimental to their business and the invoices due can pile up. Here are some tips that can help you make the right decision: 

• Send the accounts on time - If the accounts are overdue by 90 to 120 days, send it to a debt collection agency. It’s more difficult to collect the debt after this time period has lapsed. The chances of debt recovery are lower if it’s allowed to linger for too long.

• New customers - If new customers fail to respond positively to your first personal attempt to collect the debt, hire an agency to handle the job. You don’t have a history with these new customers so you’re not familiar with their financial behavior. It’s best to let professional collectors handle the task.

• Payment plan - If customers don’t pay even after you’ve negotiated a convenient payment plan with them, they’re unlikely to pay despite your persuasion. A credit collection agency might be able to recover the money.

• Customer denies responsibility - If the customer denies responsibility for the debt, you won’t be able to recover it without the assistance of the debt collection agency.

• Unfounded complaints - Some customers will make unfounded complaints against the product or service as an excuse to not pay the money. Experienced collectors know how to handle this and will make sure the money is recovered.

Collectors will also help you collect money from clients who are known to be financially irresponsible. Our team has worked with different kinds of businesses and uses fair collection practices. 

If you want to know more about our credit collection agency and the range of services we offer, don’t hesitate to contact us at Advantage Recovery Services. You can call us at 479-431-4478 or use our online form.

Qualities Of Good Debt Collection Agencies in Fort Smith AR

When banks extend credit to customers, they mostly do on good faith and it certainly increases the asset size of the bank. However, in many cases collecting the dues becomes a headache. Since the borrowers could be located far and wide and they could be scattered, it is important to hire quality collection agencies to recover the dues. Choosing a quality debt collection agency can make a big difference and could help in recovering sticky and tough dues. Here are a few proven and time-tested tips which could help in hiring the best debt collection agencies Fort Smith AR.

Always Look For Experts:

Different collection agencies might specialize in different types of assets and products. It is important to spend some time and look for collection agencies which have the right experience and expertise in that particular area. For example, collecting dues for vehicle loans is different from collecting credit card dues. Hiring the right agencies could therefore make a big difference in efficiency and end results.

Find Out Their Collection Methods And Tactics:

There are some well laid down guidelines as far a collection methods and practice are concerned. These have been laid down by The Fair Debt Collections Practices Act. While hiring these professionals you must be sure that they are adhering to these practices in letter and spirit. They should follow the timelines specified under the act. Further they should avoid harassment of the customers. They should always give a true and correct picture of the receivables and should not falsify the records.

They Must Understand The Fee Structure Thoroughly:

Collection agencies appointed by banks and financial institutions offer different types of fee structures. It could be based on percentage of the amount collected or a flat periodical rate. It could also be based on number of contacts made and so on. Therefore, before appointing them you must be sure as to which method they are comfortable with and which method you would like to adopt. Visiting sites such as advantageinfo.biz could help in having a better idea about such fee structures.

How Accounts Are Updated:

Finally, when identifying the right credit collection agency Fort Smith AR you must thoroughly understand the way in which the accounts receivables of the customers are handled and updated. There should be complete uniformity in the outstanding figures of collections agencies and their Principals.

Conclusion:

At the end of the day there is no doubt that hiring a good and efficient collection agency requires quite a bit of research and understanding of the subject matter.